SERVPRO of Ardnos, Inc./GISIB, Inc. is Hiring a Mitigation Crew Chief Near Murfreesboro, TN
Job Description
Job Description
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Summary The Mitigation Crew Chief is responsible for leading a team of Mitigation Technicians to successfully execute disaster restoration projects. This position requires strong leadership, technical expertise, safety awareness, and a focus on customer satisfaction. Key Responsibilities:
Project Management: Assess damage, develop mitigation plans, order necessary materials, assign tasks, and oversee project schedules to ensure timely completion.
Team Leadership: Guide and motivate Mitigation Technicians, provide training and coaching, and address performance issues.
Quality Control: Ensure all work adheres to industry standards, company protocols, and safety regulations. Inspect job sites for proper execution.
Customer Communication: Serve as a point of contact for clients, providing clear updates, managing expectations, and resolving concerns.
Documentation: Complete detailed job reports, including damage assessments, photos, moisture readings, and work summaries.
Safety Compliance: Promote and enforce a safe work environment, ensure the use of PPE, and conduct safety briefings.
Equipment Management: Maintain inventory of equipment and supplies, schedule maintenance, and oversee proper tool and equipment use.
Training and Development: Stay updated on industry standards, attend relevant training, and identify training needs for crew members.
Qualifications:
High school diploma or equivalent.
3 years of experience in the restoration industry, with previous leadership experience preferred.
Proven technical expertise in water damage restoration, mold remediation, and fire/smoke cleanup.
Valid driver's license
Strong organizational and time management skills.
Ability to work under pressure and prioritize tasks in high-stress environments.
Excellent communication skills, both verbal and written.